Property Management Should Feel Personal.
Your property deserves a management company that knows your building, responds when you need them, and gives you a real person who is accountable for getting things done.
You shouldn't have to chase your property manager.
Property management works better when communication is clear, responsibility is defined, and your manager actually has the time to pay attention to your property.
Your Property Manager Should Have Time for Your Property.
One of the biggest frustrations owners and boards experience with property management is simple: their manager is responsible for too many properties.
When one person is managing 70, 80, or more properties, even routine questions and requests can become difficult to handle quickly.
We built ProRealty around a different model.
Each ProRealty property manager is responsible for a small portfolio of fewer than 25 properties.
That gives your manager more time to understand your building, communicate with your board or ownership, and follow through on the details that matter.
More attention where it matters.
Your manager becomes familiar with your building, your priorities, your board, your residents, and the issues that require attention.
Instead of repeatedly explaining the same situation to different people, you have a consistent point of contact who understands the history of your property.
That's the kind of accountability we believe property management should provide.
A better management experience starts with accountability.
We focus on the things that make day-to-day property management easier for owners, boards, residents, and tenants.
One Primary Point of Contact
You know who is responsible for your property. Your assigned manager becomes familiar with your building and remains your primary point of contact.
Faster Communication
Smaller portfolios give our managers more capacity to respond, follow up, and keep issues moving instead of allowing requests to disappear into a crowded workload.
Real Accountability
Clear responsibility matters. Your manager is accountable for coordinating the people, information, vendors, and next steps needed to keep your property moving forward.
A Team Behind Your Manager
Your property manager is supported by administrative, accounting, collections, bookkeeping, maintenance, and operational resources throughout ProRealty.
Your Manager Has a Team Behind Them.
A good property manager shouldn't have to do everything alone. ProRealty has administrative and operational support working behind the scenes so your manager can spend more time focused on your property.
Administration
Dedicated administrative support helps keep information, communication, and day-to-day requests organized.
Accounting
In-house CPA bookkeeping and financial support help keep property finances organized and accessible.
Collections & Billing
Dedicated support handles billing and collection calls so managers can stay focused on property operations.
Operations
Superintendents, cleaners, and maintenance resources are available when properties need hands-on assistance.
The Financial Side of Your Property Should Be Clear, Too.
Property management isn't just about maintenance requests. Boards and owners need reliable financial information, organized billing, and visibility into their property's finances.
ProRealty's administrative and accounting structure is designed to support those responsibilities while keeping your manager focused on the property itself.
- In-house CPA bookkeeping
- Dedicated bill processing and invoice routing
- Collection and delinquency support
- Direct bank-account access for authorized Treasurers
- Invoice review and approval processes
- Financial reporting and ongoing property support
Technology Should Make Management Easier — Not More Impersonal.
We use modern technology to make communication, payments, maintenance requests, and property information easier to manage. But technology isn't a substitute for having someone who actually answers when you need help.
Residents and owners can use our online tools for many routine tasks while your property manager remains the person responsible for the relationship.
We Don't Believe Every Repair Requires the Same Solution.
Rather than maintaining an unnecessarily large in-house repair operation, ProRealty works with a network of vetted and insured vendors.
This gives us flexibility to match the right vendor to the job while keeping pricing competitive.
We also have experienced building superintendents with general contracting experience who can often address certain work efficiently when the situation calls for it.
The goal is straightforward: get the right work done by the right people, while keeping owners and boards informed throughout the process.
Local Experience. Hands-On Management. Better Communities.
ProRealty has been managing properties since 2005, combining hands-on property management with modern business practices and technology.
Looking for a Better Management Experience?
If your current management company isn't giving your property the attention it deserves, let's talk about what a different approach could look like.
Request a Management Quote